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Andreas Norrman

Professor

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Warehousing trends and challenges in omni-channel logistics

Författare

  • Andreas Norrman
  • Joakim Kembro

Summary, in English

Retail companies increasingly shift to an omni-channelstrategy, allowingconsumers tointeract through a single seamless interface of integrated channels. Thisomni-channeltrend put pressure onlogistics and,particularly, warehousing activities, which need tocombinefulfilment ofretail store-replenishment and web-based consumer orders in an effective and efficient way. This explorative study discussestrends and challenges related to omni-channelwarehousing, based on data from 19 Swedish retailers. Differences between retailers perceiving themselves as high performers and low performers are illustrated. The study also highlightscurrent practice versusretailers’ predictions of development over the next fiveyears.

Avdelning/ar

  • Teknisk logistik
  • Logistik och styrning av försörjningskedjor (master)

Publiceringsår

2017

Språk

Engelska

Publikation/Tidskrift/Serie

Proceedings to Interdisciplinary Conference on Production, Logistics and Traffic.

Dokumenttyp

Konferensbidrag

Ämne

  • Transport Systems and Logistics

Conference name

The Interdisciplinary Conference on Production, Logistics and Traffic

Conference date

2017-09-25 - 2017-09-26

Conference place

Darmstadt, Germany

Status

Published