Jesper Falkheimer
Professor
Strategic improvisation in crisis communication
Författare
Redaktör
- Timothy Coombs
- Sherry Holladay
Summary, in English
Falkheimer and Heide further develop their integration of improvisation into crisis communication. They argue that improvisation is a way to develop innovative thinking. Falkheimer and Heide argue crisis managers must adapt to new circumstances and situations making improvisation a value asset. Drawing from the leadership literature, they develop the idea of strategic improvisation. Strategic improvisation is a situational interpretation within a given framework. Falkheimer and Heide note that strategic improvisation is a reaction in the moment but that it is not random nor devoid of plans. Their chapter navigates this tension between planning and adaptability.
Avdelning/ar
- Institutionen för strategisk kommunikation
- LU Innovation
- Sektionen Forskning, samverkan och innovation
Publiceringsår
2022-12-13
Språk
Engelska
Sidor
405-420
Publikation/Tidskrift/Serie
The Handbook of Crisis Communication
Dokumenttyp
Del av eller Kapitel i bok
Förlag
Wiley-Blackwell
Ämne
- Communication Studies
Aktiv
Published
ISBN/ISSN/Övrigt
- ISBN: 9781119678953
- ISBN: 978-1-119-67892-2