Jesper Falkheimer
Professor
Revisiting a Social Constructionist Approach to Crisis Communication: Investigating Contemporary Crises in China
Författare
Summary, in English
The current study provides a social constructionist approach to crisis communication in the Chinese context. Crisis communication is viewed as a form of strategic communication, involving multiple stakeholders in situations that are dependent on context, space and time. This approach provides a much-needed path for investigating and understanding crisis communication practices in contemporary China. The distinct Chinese context for crisis communication, with both an authoritarian government structure and a digital transformation of society, challenges theories originally developed in the Western countries. To address this issue, this study proposes a three-theme analytical framework to examine crisis communication practices in the Chinese context: (1) an audience (or stakeholder) orientation—focusing sense-making, (2) a proactive and interactive approach—focusing communication, and (3) a community—focused approach—focusing a long-range precrisis perspective.
Avdelning/ar
- Institutionen för strategisk kommunikation
Publiceringsår
2017-10-20
Språk
Engelska
Sidor
364-378
Publikation/Tidskrift/Serie
International Journal of Strategic Communication
Volym
11
Issue
5
Dokumenttyp
Artikel i tidskrift
Förlag
Taylor & Francis
Ämne
- Media and Communications
Status
Published
ISBN/ISSN/Övrigt
- ISSN: 1553-1198